• Investment Conference Designed and facilitated an investment conference for 30 analysts in Malaysia.  Activities included skill development in presentations,  objective setting and strategic planning.
• Global Training Needs Analysis Conducted a Global Training Needs Analysis involving interviews with 50 senior managers for a Private Bank.  All the results and recommendations were accepted at the global Executive Committee.
• Managing Change Designed and delivered a 2 1/2 day change management program for senior managers for a bank in the Philippines.
• Extraordinary Service Designed a 1 day service program aimed at changing service mindsets for senior managers at a large bank in Taiwan.
• Selling Skills – Managing Sales and Selling Skills Designed a 2-day Selling Skills program aimed at sales management and basic one-to-one selling skills for a bank in the Philippines.
• Sales & Service “Off-sites” Designed and facilitated sales and service ‘off-sites’ for a foreign consumer bank in Singapore. Activities included teambuilding and strategic planning.
• Selling – Selling a Banking Product Designed a 1 day program to assist a consumer bank in selling a specific banking product in Hong Kong.
• Practical Interviewing Skills Facilitated a practical, hands-on ½ day interviewing skills workshop delivered in Hong Kong, and Singapore.  Skills included behavioural questioning techniques and managing the interview process.
• Presentation Skills: One-to-one Coaching
• Service Skills for Support Staff Designed and facilitated a 1 day service program targeted at support staff at a bank.  Delivered in Singapore, Malaysia and Hong Kong.
• Face-to-face Selling Skills Led a team of senior European managers to design and implement a 2-day Face-to-face selling skills program for 100 Private Bankers in Europe.
• Receiving and Giving Feedback Designed a 3-hour Receiving and Giving Feedback program as part of Performance Management training for the South-East-Asia region of a Wholesale Bank.
• Job Search Strategies Designed and conducted a program for a group of departing employees at a bank.  The program included writing effective CVs, interviewing skills and job search strategies.
• Basic Managing People Skills Designed and conducted 4 Managing People Skills modules for a small team of regional IT managers.  These modules include Giving Feedback, and Coaching skills.
• Presentation Skills Developed and facilitated practical Effective Presentation Skills programs in Singapore and Taiwan. The program is geared to executives and managers who have minimal time to prepare for presentations.
• Internal Customer 360 degree Feedback Survey
• Facilitation Skills
• Service Culture Program
• Planning Offsite
• Facilitation Skills – UpdatedFacilitation Skills – Updated
• Retainer Training Services
• Management Program Needs Analysis
• The Foundation Manager Program
• Effective Presentation Skills
• Employee Climate Survey
• Customer Service Program
• The Foundation Manager Program
• Service-Oriented Problem Solving A problem solving program, for a bank in Singapore,  aimed focussing IT staff on problem ownership and resolution.
• Team Building in Malacca A team building workshop for 35 staff for a bank headquartered in Singapore.
• Appraisal & Feedback Part of retainer services for a global Private Bank: A Performance Management (PM) program aimed at helping managers conduct face-to-face appraisal sessions.
• Interviewing for Results – The Foundation Interviewer
• Breaking Bad News
• Objective Setting & Coaching Part of retainer services for a global Private Bank: A Performance Management (PM) program aimed at helping managers set objectives and coach their staff.